This weekend I was purposely striving to stimulate the economy. I've been a spending anorexic for the past few months as I have tried to digest the situation we're in economically. I almost said "the situation we're in economically in the United States." I shuddered the way I do of late when I almost say that, and correct myself. "The situation we're in economically around the world."I went to Target. The Target strategy is famous for creating a superlative merchandising engine that handily has produced profits for the company and killed off competitors like it's own once iconic parent, The May Company. Homers' Oedipus Retail.
It's a merchandising strategy where goods are placed in graphic groups. Visual connectedness is at the core. A section of Reitienne Benedasti includes the sheets, pillow cases, shower curtain, ruglets, hair barrettes, and teaspoons that all go together (but not too much; nobody wants to be matchy, matchy) to create a designer look in your loft or dorm room without having to think it through on your own. Prefab does interior design. What an opportunity for partnership: Target and Rocio Romero! Watch out, Michael Graves.
Another of the merchandising hallmarks is the turnover of goods. Heretofore, if you liked it, you better grab it, because they don't buy quantities they don't expect to turn over within no time (which appeared to be about 2-4 weeks from my consumer's viewpoint). Newest looks supplanting new looks. They keep enough commodity stuff like light bulbs around to give you a reason to come in so you can see the splashy designer stuff. Though, I'd point out, I always sensed some disagreement about value-priced commodity items (light bulbs, Kleenex, and ibuprofen) and home and personal fashion among the store staff. Sort of an old-timers, young-timers, rift, I parse.
The Target stores I went to (I checked out a second store in a different neighborhood, my disbelief was so great) showed pockmarked designer groupings and stale reruns. This resulted in poor range to choose from, dinged stuff, missing parts of the design groupings (if I can't get the hair barrette, I don't want the ruglets, for heaven's sake), and a generally sad state of the
aisles including empty shelves. Clearance and price reduction signs were everywhere. It was both dismal and, because it was a system out of kilter, it was eerie. It was like when there's a heavy snow storm that shuts things down and the streets are empty, it's very, very quiet, everything's blanketed over, and it's hard to get your bearings. It looked like they were running a going out of business sale. Are they, you know, going out of business?Another part of my economic stimulus project was to search for an Asleep at the Wheel CD after hearing an interview on NPR with Ray Benson. I like antiques and still use CDs. I went to Borders and in there books were buy-one-get-one-free, and other embarassing discounts were conspicuous. The Borders music collection is always a crapshoot when you're looking for something not easily categorized like Asleep at the Wheel. (It would seem to me if your name were Borders, putting things into categories would come naturally. Hmmm.) And the bathroom was a mess. The bathroom at each of the Targets I went to were a mess, too. Staff cuts so no time to worry about the "amenities?"
The exception to this Retail Armageddon was Hobby Lobby. That store seemed to be pretty full of customers but it did look like The Crafters were able to pick from tons of drastically reduced merchandise. Crafters are crafty about that sort of thing. Some sort of production management mentality, I suppose.
It left me to wonder, overall, will this be the tip over the edge for retail as we know it? Will drop shipped indexed shopping come into it's own decisively in the wake of the Great Retail Meltdown?
I was looking for a cookie jar and a breadbox. These are pretty simple items, aren't they? You'd think you'd find a bunch to choose from. In the stores I finally picked out a Plain Jane glass jar with a silver lid. I did at last find a breadbox I found tolerable that wasn't dinged or broken. But it was a matter of settling. Neither item was really that appealing, and as nothing but sheer luck would have it, I really didn't need to worry about the cost--well, within reason. I would have paid much more (double!) for something that struck my fancy, which neither item I took home did.In fact, just yesterday morning I bought a silly plastic action figure of Tofu Zombie online. Price per ounce, it was much more expensive than the stuff I was looking at. I don't need a Tofu Zombie. Environmentally, I'm against plastic though it remains inescapable for the time being. I hope to justify Tofu Zombie by using it to promote reducing meat consumption in my office. So, maybe I do need it. They're big meat eaters there.
Last week I bought a stuffed Hello Kitty and a bottle of Harajuku Lovers Baby. I sure don't need that stuff either. So why buy it? Long story, but my assorted researches and readings led to Google et al and Google et al led to hook ups with de facto representations of those researches I felt I just had to have. You know, culture kicked in. My personal culture.
How will bricks and mortar stores compete with inspiration induced acquisition? Mass markets are fragmenting. Multiculturism and personal culture have been gnashing their teeth in their mass merchandising cages for a long time, and Obama has lifted the hook out of the eye on that cage door. How will bricks and mortar compete with the capacity to search and get a vir
tual store loaded with cool cookie jars and breadboxes to choose from? And my bathroom is clean and will soon be graced by my soon-to-arrive Harajuku Lovers Baby cologne bottle.Analog retail has going for it the ability to see things in three dimensions, to stand toe-to-toe with your prospective purchase. To smell the object of your desire or an ambient scent that makes you desire the object in front of you. It can make you part of a group of shoppers. It can manufacture events. And merchandising. Wow! Merchandising. It is an art form.
But the high cost to the environment of shipping, warehousing and distribution to stores, of getting shoppers there and back home, of theft and personal security breaches, of trying to push a shipment of goods with mass appeal and getting stuck selling it at cost or lower, well, it's all adding up. Maybe bricks and mortar will come back when you can stand in a retail kiosk, find what you're looking for with a search engine, download the specs for your size and your color, and have it manufactured on the spot. Maybe it will come back when that's where you'll be able to recycle your purchases, too. Or when there's real integration of virtual and analog merchandising like fashion shows and online and customization served along with luncheon and martinis. Like anime festivals and cosplay workshops with Buy It Now Online stations. Design classes and computer-aided home furnishing and decor work stations where you conceptualize and furnish from merchandise shipped right after you hit Submit.
Doesn't the very word shopping seem dated? Kind of like the word estate in all those subdivision names. Has the hyperinflated bubble of lockstep, supply-side consumption been pricked in retail as it has in real estate? Woot, woot, woot.






